Penn y's Flowers (est. 2000) Sunshine Coast, Noosa Region & Hinterland
Telephone : (07) 5472 0382   |   International: +61 7 5472 0382
About Penny's Flowers

Penny's Flowers internet florist was established in year 2000 with the registration of Pennys-Flowers.com by Penelope Craven. When you order your flowers from Penny's Flowers, you are DEALING DIRECT with the florist that is personally arranging and delivering your order to a Sunshine Coast destination. Orders taken locally, nationally and from all over the world, can be personally arranged with freshly cut local flowers for personal local delivery 7 days a week including holidays.

We only service the local Sunshine Coast area with our own personal delivery service. Unlike many other florists, we do not use couriers and we do not relay orders to other florists. Also unlike some other florists, we do not build our delivery costs into the value of flowers, as such we charge from $8-00 (for the Noosa region) to $28-00 (for the southern end of the Sunshine Coast) for our personal delivery, however:
all orders of $100-00 and over, are delivered FREE;
every Wednesday delivery to the southern end of the Sunshine Coast is reduced to $8-00 for orders below $100-00;
at times we have Special FREE Delivery Periods for minum orders of $50-00 which are advertised on our Specials Page.
Orders for same day delivery must be made by 12-00 noon (7 days). If you are able to, please allow as much time as possible between your order time and delivery date. To see our local time...click for current time
Same day delivery orders must made by 12 noon (7 days)
Orders of $100-00 and over, are delivered FREE
Green Zone orders must be made by 9am Wednesdays
FREECALL
As we are only a small family business, our turnover does not require us to register for GST (Goods & Services Tax), therefore all orders through Penny's Flowers Sunshine Coast are GST FREE and in assisting to lower overheads in order to bring its customers better value, Penny's Flowers Sunshine Coast does not operate out of retail premises. Consequently our flowers do not sit around on display in a shop but are kept refrigerated to ensure freshness. Sorry, there are no door sales and our premises are not open to the public.

Customers can receive a digital photo and emailed delivery confirmation with every internet order (cost $5-00). Please note that we endeavor to email the photo and confirmation by the evening of the delivery day, however we may not be able to do it until the following morning. Please also note that this service is available for Sunshine Coast personal deliveries only only and is not available for Hobart deliveries.

Penny's Flowers is not a relay florist and we do not relay orders to other regions or florists, nor do we accept orders from internet relay florists (more about relay florists). We only service the Sunshine Coast & Hobart Regions and do not take orders for delivery interstate or intrastate outside the Sunshine Coast & Hobart Regions. PLEASE CLICK HERE FOR HOBART ORDERS & DELIVERIES

Our internet facility has recently relocated to the Sunshine Coast Queensland. To ensure that you are still dealing direct with a local caring florist in Hobart that provides fresh quality flowers, Penny's Flowers Hobart orders are now fulfilled by the long established Chloe's Complete Flower Shop on the corner of Barrack & Macquarie Streets Hobart Tasmania. PLEASE CLICK HERE FOR HOBART ORDERS & DELIVERIES

Penny's Flowers does not use stock photography from other florist businesses such as Interflora on its websites. All pictures of flower arrangements are real orders that have been delivered to customers or real orders that are offered to customers. All such images are the copyright of Penny's Flowers.

We can use a Koala Card for every to replace the standard Message Card to be included with your order at an extra cost of $1-00.

PRODUCTS & SERVICES :
• Retail florist & flower services & products by personal delivery.
• Internet marketing.
• Australian Data Warehouse website hosting.
• Specialised photography & custom image creation.
• Website development & construction.
• e-Commerce solutions.
• PHP scripting.
• Search engine optimisation.

PAYMENT and ORDER METHODS :
Payments can be made by credit card. Our Bendigo Bank EFTPOS accepts Mastercard, Visa, American Express.
VIA SERVER SECURITY WITH :
E-Path

WE DO NOT STORE CUSTOMER CREDIT CARD DETAILS - MORE INFO FROM e-Path

All prices shown are in Australian Dollars ($AUD).

Orders can be taken via the online Order Form and Payments can be made via our SSL Secure Server facility (128 bit encryption) or by the telephone (07) 5472 0382 / International: +61 7 5472 0382. There is also an option for this on completion of the Order Form before proceeding to the Secure Server.

Orders for same day delivery must be made by 12-00 noon (7 days). If you are able to, please allow as much time as possible between your order time and delivery date. Internet orders can be made 24 hours a day, 7 days a week. Telephone orders can be made 7 days a week between the hours of 8am to 8pm EAT (local time). Please "click for current time" to see our EAT local time.
click for current time

PLEASE NOTE : Same day orders received after 12-00 noon will be processed the following day.

Every internet order receives an emailed confirmation and time of delivery. Sorry this is normally not available for telephone orders, but can be provided if the customer provides an email address via our contact form.

EMAILED DIGITAL PHOTO OF ORDER :
An emailed digital photo is also available with the confirmation of delivery of an internet order. (Sunshine Coast Qld. only)
IMPORTANT :
If you select this service (cost $5-00), please ensure that you enter a valid e-mail address for delivery of your receipt, delivery confirmation and digital photo of the order. As you go through the order process, you may wish to print out the order confirmation page and your credit card charge authorisation page. After we have processed your payment and personally delivered your order, we will send you your confirmation and time of delivery email along with the DIGITAL PHOTO of your order.

Please note that we endeavor to email the photo and confirmation by the evening of the delivery day, however we may not be able to do it until the following morning. Please also note that this service is for Sunshine Coast personal deliveries only only and does not apply to Hobart deliveries.

If we encounter any problems with processing your credit card payment, we will contact you prior to delivery of your order.

Please also note that some in some instances items (baskets, boxes, vases, some flower varieties etc.) or colours may be subject to seasonal availability and may be substituted with equal value or similar style to maintain your full order value.

Please make sure that the correct delivery details are provided. We cannot be responsible for delivery to the wrong address if wrong details are given.
SECURITY :
When you have completed your order, email and delivery details, you can choose to pay online by proceeding to the SECURE WEB SERVER (128 bit encryption) for payment details.

Signs of a Secure Connection.
At the beginning of "the web site address" instead of http:// you will see https:// the "s" means "Secure connection". At the bottom of your Browsers Status Bar you will see a "Locked Padlock". These all indicate you are on a "Secure connection with the highest level of security".

When you buy online your credit card details are encrypted with Secure Sockets Layer (SSL) 128 bit encryption software, this means your details cannot be read while being sent over the internet.

All credit card details are immediately deleted and destroyed after the transaction.
WE DO NOT STORE CUSTOMER CREDIT CARD DETAILS - MORE INFO FROM e-Path

Pennys Flowers has operated secure internet transactions in excess of 6 years with zero security problems.
More information is available from our E-Path Credit Card Payment Gateway providerE-Path
PRIVACY :
Penny's Flowers does not bug you with annoying website login details or repeated follow up email marketing projects. We respect your privacy, all personal details we receive are STRICTLY CONFIDENTIAL. Your details will NOT be shared with any third party. We only will contact internet customers after a purchase to confirm the delivery. All credit card details are immediately deleted and destroyed after the transaction.



OUR CONTACT DETAILS :
Ph: (07) 5472 0382 Int Ph: +61 7 5472 0382
63 Nandroya Road, COOROY QLD 4563 AUSTRALIA
CONTACT FORM

NEW BUSINESS LEGAL STRUCTURE - COMPANY DETAILS
Penny's Flowers Pty. Ltd.
A.C.N. 123 616 731
A.B.N. 14 123 616 731

WEBMASTER :
Gordon Craven

OUR DOMAINS :

PENNYS FLOWERS HOBART DOMAINS

PENNYS FLOWERS FUTURE SUNSHINE COAST DOMAINS